
The Association for Front Office Managers
of Luxury Hotels in the United Kingdom
The AICR (Amicale Internationale des Sous Directeurs et Chefs de Réception des Grand Hôtels) is a community of fellow Front Office Leaders & Hoteliers working in hotels & private clubs around the United Kingdom. We host the annual Receptionist of the Year Competition, get together at monthly events, provide mentorship programs for people looking to boost their career and above all, we would like to say we have lots of fun with each other!
With currently 200+ members (and growing), we are always on the lookout for new members to join us. Interested? Introduce yourself to us and become part of this exciting & unique association.
Our most recent events...
- Annual General Meeting 2025Wed 12 MarRaffles London at The OWO
- A Tea-rrific Tasting EventMon 17 FebNewby Teas Boutique
- FAN-tastic Beginnings - Dry January? EventMon 27 JanMandarin Oriental Mayfair

Each year, we organise the Receptionist of the Year UK competition, with initial applications starting in August. The semi-finals take place in October, offering talented receptionists from across the UK a chance to showcase their exceptional hospitality skills.
The grand prize? An opportunity to compete in the international competition, held annually at a different global location, where you could earn the title of the World's Best Receptionist!